Quality Policy

As part of its ongoing commitment to excellence, Palm Springs is committed to supplying the highest quality in services across all the company’s business areas.

By consistently providing services that meet or exceed consumer expectation and international standards, we will develop user loyalty and so achieve strong business performance.

  • All employees are expected to help the company attain high quality standards. It is company policy to:
    • Maintain and keep records of a quality management system in accordance with international standards, regulations and directives
    • Ensure all staff is fully trained and understand their role providing quality services and good customer service.
    • Provide services which fully meet customer requirements.
    • Strive for continual improvement in performance, underpinned by the necessary financial resources, and highlight objectives and progress through internal and external communications.
    • We are committed to create, provide, and maintain world class services.
    • Our objectives are being achieved through the leadership, teamwork, and professionalism of every single employee within our organization.
    • We are maintaining an excellent record of occupational health and safety incidents, after all our employees are our most valuable asset.